Hi! I’m a detail-oriented Customer Service and Reporting Analyst with experience in real-time monitoring, reporting, and CRM management. I help businesses understand their data, improve operations, and automate processes to save time and increase efficiency.
I have experience in customer support, real-time performance monitoring, and creating daily/weekly reports for operations and leadership. I’m comfortable working with large datasets and turning raw data into clear dashboards and insights.
I also specialize in CRM and automation tools to streamline workflows, reduce manual tasks, and improve customer experience.
>Tools & Skills:
>Data & Reporting: Excel, Google Sheets, Power BI, Looker Studio, BigQuery
>CRM & Automation: HubSpot, Zapier, -----------
> Customer Support & Operations: Real-time monitoring, performance tracking, reporting, process improvement
I’m reliable, organized, and easy to work with. I can work independently or with a team and always meet deadlines. If you need someone who understands both data and operations, I’d love to help your business grow.
