As an Admin Assistant, I provide critical administrative support to the CEO and operations team, managing client communications, resolving customer complaints, and assisting the sales team with closing deals and client applications. I oversee scheduling, calendar management, and meeting coordination, including note-taking and report generation. Additionally, I maintain and troubleshoot CRM and phone systems, ensuring seamless functionality and supporting administrative tasks across departments. In my role as a Resource Manager in training, I contribute to resource coordination, payroll processing, and maintaining operational efficiency. I assist with recruitment efforts, including candidate screening, onboarding, and supporting performance evaluations. My responsibilities also involve updating job descriptions, HR policies, and internal forms, as well as managing employee inquiries and facilitating effective cross-department communication. I support senior management through meeting coordination and other critical administrative functions.
