Adaptable professional with extensive experience in research, underwriting, client service, and operations in both international and remote environments. Proficient in research quality assurance, data verification, and project oversight, with a track record of ensuring accuracy, compliance, and efficiency in high-volume processes. Skilled in counterfeit and ID verification, signature analysis, loan processing, and data management, supported by a strong background in customer service and administration. Experienced in cross-functional collaboration, staff training, and managing client inquiries with professionalism. Well-versed in Microsoft Office, Salesforce, and communication tools, with a solid academic foundation in Sociology and social research methods.
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