Results-driven professional with 11 years of experience in Sales Operations, Partner Operations, and Channel Support within SaaS and client-facing environments. Proven expertise in managing partner and customer relationships, supporting quote-to-order processes, handling escalations, and collaborating with cross-functional teams to drive operational efficiency. Skilled in UAT testing, business process improvement, CRM and ticketing systems, and developing accurate reports and data-driven insights to support business decisions and operational performance.
