Experienced Medical Virtual Assistant with a proven track record in Patient Care Coordination in handling the state of Nevada, 20 clinicians and countless patients. With 5+ years of hands-on experience in the medical field, I possess a comprehensive understanding of various MVA functions, including Administrative Duties, Scheduling, Appointment setting, Accurate Documentation, and Cold Calling.
I am proficient in utilizing a range of CRM and EMR systems, including RITA, DialPad, Slack, Zoom Workplace, Salesforce, Google Workspace, and Microsoft 365. My technical expertise combined with strong critical thinking allows me to effectively leverage these tools to streamline patient care and optimize reporting accuracy.