I am a Customer Support and Technical Support Specialist with over 3 years of experience handling email, live chat, ticket, and community support. I have worked with e-commerce and crypto projects, assisting customers through Zendesk, Intercom, Gorgias, -----------, and Telegram. My experience includes troubleshooting technical issues, investigating blockchain transactions, processing customer requests, managing support queues, and maintaining high customer satisfaction. I am detail-oriented, reliable, and able to work independently in fast-paced remote environments.