Summary of Skills
Executive & Virtual Assistant Support
Expert in email management, calendar coordination, file organization, transcription, and database maintenance
Skilled in lead generation, client onboarding, and workflow optimization
Experienced in supporting high-level executives and service-driven brands
Social Media Management
Proficient in Facebook, LinkedIn, Tiktok, IG and X with a strong focus on LinkedIn for client acquisition
Experienced in content scheduling, post optimization, and audience engagement
Presentation Tools
Basic working knowledge of Mac Keynote, with familiarity due to its similarity to Microsoft PowerPoint, Canva and other presentation tools.
Quick learner and highly trainable with new tools and platforms
WordPress (OP1 & OP2)
Basic experience updating blog content and images from March 2015 up to the present.
CRM & Marketing Automation
Hands-on experience with ActiveCampaign, CINC, and contact management systems
Skilled in article research and post scheduling using Hootsuite since 2010
Data Entry & Lead Generation
Over a decade of experience using Google Sheets and Microsoft Excel
Specialized in marketing lead generation, appointment setting, and client prospecting
Travel & Hotel Booking
Experienced in booking accommodations and coordinating travel logistics via Expedia
Customer Service
Providing inbound and outbound support since 2009
Trained in empathy-driven communication and conflict resolution
Proven ability to handle diverse customer needs professionally and effectively
