I am a Healthcare and Customer Support Virtual Assistant who helps clinics, telehealth providers, and service-based businesses manage patient communication, CRM systems, and daily administrative tasks.
I handle email and chat support, patient coordination, appointment scheduling, and CRM management. I am experienced in using Zoho Desk for ticket handling, Healthie and ClinicApp for patient workflows, and Zoho Analytics and Microsoft Excel for tracking and reporting. I also use Notion, Slack, and ----------- for team collaboration and task management.
In my previous role in a healthcare account, I managed high-volume customer interactions daily, ensuring accurate documentation, timely responses, and organized case tracking. I am comfortable working in fast-paced environments while maintaining attention to detail and professionalism.
I am currently a student and available for part-time work, with flexible hours during evenings and weekends in PH time or aligned with your required schedule. I am open to long-term opportunities where I can consistently support your business while managing my academic responsibilities.
I value consistency, clear communication, and accountability in my work. I make sure tasks are completed on time, systems stay organized, and clients and patients receive reliable support.
