With over 13 years of experience in the BPO industry and remote customer-focused roles, I have developed strong skills in client engagement, consultative selling, technical support, and virtual collaboration. Most recently, I worked as an Outbound Sales Representative for Boundless Immigration, where I consistently met and exceeded sales targets while providing tailored immigration solutions to clients.
Previously, I served as a Senior Marketing Consultant at Author Solutions Inc., helping clients build effective marketing strategies and manage long-term brand development. I also have a solid foundation in technical support and customer care from earlier roles at Teleperformance, Transcom, Convergys, and Teletech.
My communication skills, attention to detail, and ability to handle diverse customer needs make me confident in my ability to contribute positively to your team?whether in a sales-driven environment, support-focused role, or as a remote assistant handling administrative tasks.