I help busy healthcare providers and practices streamline their operations by handling the critical administrative tasks that take them away from patient care. With over five years of combined experience as a Medical Authorization Specialist and Virtual Assistant, I specialize in navigating complex US healthcare insurance systems.
My expertise includes medical authorizations, insurance verification, and claims support, ensuring a smooth process for both patients and providers. I am highly skilled in managing patient follow-ups, appointment scheduling, and administrative support, all with an unwavering commitment to HIPAA compliance and confidentiality.
Professional Skills:
Medical Record Management & Administrative Support
Prior Authorization & Insurance Verification
Claim Status Checking
Patient Communication & Appointment Scheduling
Software Expertise:
EHR/EMR Systems
Availity & Other Third-Party Systems
Microsoft Office / Google Suite
Zoom & ChatGPT
GoHighLevel
Canva
WHY CHOSE ME?
• Client-focused - I focus on understanding my clients’ unique needs and strive to deliver exceptional service, ensuring both quality and results exceed expectations.
• Passionate - I love taking on new challenges and always bring enthusiasm to my role as a Virtual Assistant. My motivation helps me stay productive and build strong relationships with clients.
• Fast-learner - I’m a fast learner and enjoy picking up new skills. This adaptability keeps me ready to tackle whatever comes my way and helps me meet my clients' needs effectively.
Thank you for taking the time to review my profile.
If you find yourself short on time, just send me a message. I’m happy to help!
Your Dedicated Virtual Assistant,
Rochelle A.