Detail-oriented and highly motivated aspiring Freight Virtual Assistant with strong background in bank customer service, account handling, problem-solving, and professional communication. Skilled in managing inquiries, updating records, processing documents, and delivering excellent customer support in fast-paced environments. Eager to transition into the logistics industry and support freight operations such as load tracking, dispatch coordination, appointment scheduling, email management, data entry, invoicing, and broker/carrier communication. Fast learner, organized, dependable, and committed to helping clients streamline daily operations.