Pursuing a Bachelor of Science - Master of Arts in Psychology and Counseling at Philippine Normal University, expected December 2025. Recently worked as a Customer Service Advisor at Concentrix, specializing in addressing consumer order issues and inquiries. Core competencies include communication, data analysis, and research skills, complemented by a strong foundation in psychology and counseling.
At Concentrix, worked collaboratively to ensure consumer satisfaction through empathetic communication and efficient problem-solving. Dedicated to fostering strong relationships and enhancing service quality. Motivated to apply academic knowledge and practical skills to contribute meaningfully to team success and organizational goals.