Tired of chasing your assistant? I show up, figure it out, and get it done.
I’m Jonalie, an EdTech Customer Support & LMS Specialist with 9+ years of remote experience helping SaaS and EdTech teams deliver exceptional customer support, seamless onboarding, and efficient day-to-day operations.
Here’s how I can help:
*LMS Helpdesk & Technical Support
*Client Onboarding & Customer Success
*Email, Chat & Phone Support
*Salesforce, HubSpot, Zoho CRM, Zendesk & ClickUp
*Administrative Support & Process Coordination
I thrive on solving problems, simplifying workflows, and creating positive experiences for every learner and customer.
Proactive. Reliable. Detail-oriented. Focused on helping your learners—and your business—succeed.
Let's get to work.
