As an experienced VA for short term rental owners, I can offer assistance with a range of tasks including:
Ensuring accurate and efficient communication with guests through various channels such as chat, email, or phone.
Updating property listings across multiple booking platforms.
Coordinating maintenance requests and ensuring they are directed to the appropriate channels.
Creating and managing cleaning schedules for ----------- veloping check-in instructions using Hostfully.
Supporting the bookkeeper with updating financial records.
Reviewing pricing using PriceLabs, adhering to company guidelines for property pricing.
Creating and automating general responses using Guesty.
I have expertise in working with Airbnb, ----------- , TripAdvisor, HomeAway, VRBO, and other OTAs, as well as Property Management software such as Guesty. I am familiar with help desk software like HelpScout and online processing software like Stripe, and have experience with project management tools such as Asana, Atlassian, and ----------- addition, I am proficient in using MS Office Suite and G-Suite.
My ultimate goal is to establish a dependable and trustworthy working relationship with my clients, providing top-notch services with reliability, efficiency, and quick turnaround times. As a self-motivated individual, I am committed to constantly improving my skills and knowledge through experience, training, and coursework.