Strategic Operations & Quality Analyst with over 6 years of experience driving operational excellence. Expert in converting complex datasets into actionable business intelligence through Root Cause Analysis (RCA) and strategic workflow redesign. Proven track record of optimizing organizational efficiency, reducing operational expenditures, and delivering high-impact Executive Reporting (WBR). A collaborative leader with experience managing cross-functional teams of 20+, dedicated to exceeding global KPIs and engineering scalable solutions for complex systemic bottlenecks.
