I started working as a customer service representative, handling inbound calls and directing them to specific departments. After that, I transitioned to a verification specialist role, managing outbound calls to collect employment information for verification purposes. Following this, I had the opportunity to work as a senior case coordinator and hearing level case manager for a US-based social security disability law firm. In this role, I handled various case management processes, including data entry, email management, and administrative tasks.I can be very useful in your team since my main objective is to be engaged in a responsive and challenging job that requires my knowledge and abilities that may help me and my client's future advancement & professional growth.