I am a Registered Nurse with 6 years of onsite hospital experience in intensive care, hemodialysis, and general ward nursing, and 3 years of remote healthcare administrative support for US-based medical facilities. I specialize in EHR/EMR management, telehealth support, medical billing and insurance verification, appointment scheduling, and HIPAA-compliant patient communication.
My experience covers virtual triage, clinical documentation, medication refill requests, patient follow-up, and coordinating care between healthcare providers and patients. I work with tools such as Google Workspace, Microsoft Office, RingCentral, Spruce Health, and other HIPAA-compliant platforms.
Core Skills & Expertise:
- HIPAA Compliance & Patient Confidentiality
- EHR/EMR Management (Practice Fusion, Athenahealth, DrChrono)
- Telehealth Support & Patient Follow-Up
- Appointment Scheduling & Calendar Management
- Medical Billing & Insurance Verification
- Clinical Documentation & Medical Transcription
- Virtual Triage & Care Coordination
- Quality Assurance & Healthcare Compliance
- Communication with Providers & Patients (Email, Phone, Chat)
- Google Workspace, Microsoft Office, Zoom, Slack, Skype
- Trello, Asana, Canva, RingCentral, Spruce Health
- Remote Desktop Tools, VPN & Secure Cloud Platforms
I am committed to helping healthcare practices streamline operations, improve patient experience, and maintain accurate, secure medical records through professional and reliable virtual assistance.
