I'm a living proof that a Unicorn can exist!
A Unicorn Virtual Assistant, that is.
Hi, I'm Rachel Marie. I am a seasoned Virtual Assistant with 7+ years expeirence working with business owners, startups, and busy teams to take the weight off their shoulders, handling the tasks that keep operations running smoothly and customers happy.
I specialize in helping businesses:
Deliver fast, friendly, and effective customer service across email, chat, and voice
Manage calendars, inboxes, reports, and day-to-day admin tasks
Assist with sales, follow-ups, upselling, lead generation, and CRM updates
Troubleshoot tech issues and support users with step-by-step guidance
Keep teams organized with documentation, reporting, and process coordination
Why clients love working with me:
I'm detail-oriented, dependable, and a fast learner
I solve problems before they become bigger issues
I take initiative, communicate well, and work with minimal supervision
I make your business feel supported because I treat it like my own
Tools I'm experienced with include:
Salesforce, Jira, ServiceNow, Ping ID, MobaXterm, Omnichannel platforms, Siebel, T-plat, NBN Co, Slack, Viber, WhatsApp, Microsoft Teams, Avaya, Trello, Google Workspace, Microsoft Office, ChatGPT, Grammarly, and various social platforms (Facebook, Instagram, LinkedIn, TikTok, Pinterest)
INVITE ME FOR INTERVIEW!
This is no coincidence you're viewing my profile. Let's chat what you need help with and go from there.
Appointment Setting, Communication, English Proficiency, Data Entry, Customer Service, Customer Support, Jira, Salesforce, Email Support, Executive Assistance, Sales, Phone Support, English Speaking, Virtual Assistant, English Speaking, Computer Literacy, Office and Administration, Ecommerce, Chat Support, Lead Generation, Conflict resolution, Technical Support, Creative Problem Solving, Social Media Management, Data Entry, Account Acquisition, Active Listening
