With nearly a decade of experience in customer service within the BPO industry and advanced expertise as an executive virtual assistant, I have developed a strong foundation in communication, client relations, and operational efficiency. From 2013 to 2022, I worked primarily night shifts for US-based companies, mastering skills in customer support, conflict resolution, and multi-tasking in fast-paced ----------- 2022, I transitioned to freelancing, where I provided high-level administrative support to executives, effectively managing schedules, coordinating projects, and ensuring smooth operational workflows. My ability to adapt quickly, coupled with a sharp attention to detail and a proactive approach, has consistently allowed me to excel in both client-facing roles and executive support functions.I am passionate about delivering exceptional results and contributing to the success of businesses through strategic support and efficient task management.
