I help eCommerce brands maintain accurate product catalogs, optimize Shopify stores, execute high-performing email marketing campaigns, and improve operational efficiency through data-driven processes.
With my 10 years of experience in operations, quality assurance, and data analysis, I combine analytical thinking with hands-on eCommerce execution to help businesses scale efficiently while maintaining a high level of accuracy.
Shopify & Product Management
Product listing creation and maintenance
Bulk product imports/exports (CSV & Matrixify)
Price updates and vendor pricing management
Inventory updates and SKU validation
Product collections, tags, and organization
Catalog quality assurance and data validation
Shipping profile updates
Product data cleanup and maintenance
Shopify SEO
Search Engine Listing optimization
SEO page titles and meta descriptions
URL handle optimization
Collection page optimization
Product page SEO
Keyword-focused product content
Image alt text optimization
Klaviyo Email Marketing
Campaign creation and scheduling
Automated flow setup and optimization
Customer segmentation
Welcome, Abandoned Cart, Browse Abandonment, Win-back, and Cross-sell flows <8efe80624d780eba0c6493ec45140364>Email template updates
Campaign QA and testing
Shopify-Klaviyo integration support
Customer Support & Operations
Gorgias ticket management
Order and fulfillment support
Inventory coordination
Google Sheets reporting
SOP creation and documentation
Workflow optimization
AI-assisted productivity using ChatGPT and Claude
Recent Experiences:
Catalog Specialist – US eCommerce Home Appliance Retailer
Catalog Specialist responsible for Shopify price updates, inventory management, product data validation, shipping profile updates, and maintaining catalog accuracy across hundreds of products.
Shopify Marketing & Email Marketing Assistant – Australian Pet Products eCommerce Brand
Support Shopify operations, product SEO, Klaviyo email marketing, Canva email design, collection optimization, and marketing workflow improvements.
Shopify Administrative & Content Specialist – Online Quilting Education Business
Managed Shopify product updates, newsletters, SEO improvements, website content, class listings, and administrative support.
Community Research & Operations Assistant – Parenting Technology Startup
Conducted customer research, analyzed online communities, identified behavioral insights, and prepared structured reports to support marketing and product strategy.
Tools:
Shopify • Matrixify • Klaviyo • Gorgias • Canva • Google Sheets • Google Workspace • Notion • Slack • ChatGPT • Claude
Availability: UTC+8 with overlap for US, Australian, and UK business hours.
I'm available for both part-time and full-time opportunities and enjoy helping eCommerce businesses improve accuracy, efficiency, and customer experience through reliable operational support.
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