*Real Estate VA, Sales, Telemarketing, Cold Calling, Appointment Setting and Customer Service
-Calling prospective tenants in Zillow and Tenant Turner or similar platforms.
-Respond to tenant, owner and prospective leads inquiries: Handled phone calls, emails, and walk-ins, providing prompt and courteous responses to questions about available properties, rental rates, and lease terms.
-Property onboarding ( acquiring important documents such as Property Management Agreement,W9, Rentroll,tenant directory and leasing documents).
-Creating property marketing description and rental comps using Rentcheck and Hotpads.
-Conducted property tours: Showcased rental properties to prospective tenants, highlighting key features and addressing any questions or concerns.
-Tenant screening: Assisted in the screening process by collecting and reviewing applications, running the screening process to acquire credit scores, criminal, rental history and possible delinquent accounts.
-Lease administration: Prepared lease agreements, ensuring accuracy and compliance with company policies and relevant laws. I have collected and processed rent payments, deposits, and fees.
-Proficiently handled the accurate posting of tenant and client check payments, money orders, utilities, rent, recurring charges, and credits on the tenant ledger.
