CSR | VIDEO EDITOR | MARKETING AFFILIATE
WORK EXPERIENCE
Allia Health Group
Video Editor
1. Reviewed and ensured the accuracy of video content, including visuals, audio, and messaging, to maintain brand consistency.
1.1 My role supports the company’s mission of helping personal injury law firms by delivering clear, professional, and educational video content across multiple digital platforms.
2. Edit long-form raw video footage into engaging short-form videos and reels, ensuring high-quality output tailored to the healthcare industry.
3. Utilized CapCut PC for video editing and Canva for sourcing and creating assets, including b-rolls, thumbnails, images, and graphics.
DREAVER
Video Editor
1. Reviewed and ensured the accuracy of video content, including visuals, audio, and messaging, to maintain brand consistency.
2. Edit long-form raw video footage into engaging short-form videos and reels, ensuring high-quality output tailored to the healthcare industry.
3. Utilized CapCut PC for video editing and Canva for sourcing and creating assets, including b-rolls, thumbnails, images, and graphics.
Southend Pharmacy
Video Editor
1. Reviewed and ensured the accuracy of video content, including visuals, audio, and messaging, to maintain brand consistency.
1.1 My role supports the company’s mission of helping personal injury law firms by delivering clear, professional, and educational video content across multiple digital platforms.
2. Edit long-form raw video footage into engaging short-form videos and reels, ensuring high-quality output tailored to the healthcare industry.
3. Utilized CapCut PC for video editing and Canva for sourcing and creating assets, including b-rolls, thumbnails, images, and graphics.
SYNCHRONY GLOBAL SERVICES PHILIPPINES INC.
Collections Representative
1. Conducted inbound and outbound calls to customers with past due accounts, employing a customer-focused approach to resolve outstanding balances while maintaining positive relationships.
2. Assisted in the development of training materials for new collections agents, sharing best practices and strategies for effective debt recovery.
3. Consistently met or exceeded monthly collection goals while maintaining a high level of customer satisfaction.
4. Utilized effective negotiation and communication skills to establish payment arrangements with customers in financial hardship, resulting in a successful debt recovery
5. Proactively managed a portfolio of delinquent accounts, consistently meeting and exceeding monthly collection targets.
Teleperformance-Cebu Phils.
Account Specialist | Technical Support
1. Serve as the frontline technical support representative, providing prompt and effective assistance to customers via phone.
2. Diagnose and resolve a wide range of technical issues related to home security software, hardware, and networking, ensuring timely resolution and customer satisfaction.
3. Supported the billing department in processing invoices, statements, and payment collections for residential and commercial security services, including alarm monitoring, video surveillance, and access control.
Hasty Feet Travel Nation
Travel Agent |
1. Responsible for online and walk-in bookings, promoting travel arrangements for clients, offering a wide array of tour packages, both domestic and international packages.
2. Responsible for offering both local and International packages at very affordable prices, and always looking for ways to give my clients the best tour experience.
3. Responsible for answering incoming calls and outgoing calls to answer inquiries about any packages that they want to avail of, and customer relations by doing my best to provide a high-quality service at all times.
QUALFON CEBU PHILS
Customer Service Representative
1.Responsible for taking inbound/outbound calls that will lead to the satisfaction of a customer, resolve customer complaints via phone calls
2. Assist customers queries and complaints as well as giving to the customer information about products and services. By helping customers to understand the situation by assuring them to resolve issues and concerns.
AIR YOU GO TRAVELS
Travel Agent/ Sales Representative |
1. Responsible for online and walk-in bookings, promoting travel arrangements for clients, offering a wide array of tour packages, both domestic and international.
2. Responsible for offering both local and International packages at very affordable prices, and always looking for ways to give my clients the best tour experience.
3. Responsible for answering incoming calls and outgoing calls to answer inquiries to any packages that they want to avail of, and customer relations by doing my best to provide a high-quality service at all times.
ZANORTE TRAVEL AND TOURS
Travel Agent
1. Responsible for online and walk-in bookings, promoting travel arrangements for clients, offering a wide array of tour packages both domestic and international packages.
2. Responsible for accounting information, recording financial transactions such as daily reports, and weekly remittances to our Airline partners, as well as dealing with invoices, payroll, and expenses.
Dipolog Traders Inc.
Messenger
Responsible for communicating and coordinating activities between two groups to achieve the services we offered to our clients, providing detailed and complete requirements for processing confidential papers such as transfer of Land titles, legal papers, deed of sales, and bank transactions.
MARAON LAW & NOTARIAL SERVICES
Office Clerk/ Document Controller |
Responsible for performing clerical duties in an office setting. Assists my employer by sorting legal and criminal case papers, filing, answering phones, greeting clients, scheduling meetings, preparing daily and monthly reports, and restocking notarial supplies.
