Instructor | University
of Science and Technology of Southern Philippines (CDO Campus)
SEPTEMBER 2022 – PRESENT
Handling Computer Engineering students and Grade 12 Senior High
Students
Subjects Handled:
1. CPE Special Course (NAND to Tetris)
2. Computer Architecture and Organization (MIPS Assembly Language)
3. Embedded Systems
4. Computer Engineering as a Discipline
5. Computer Fundamentals and Programming (Python)
6. Engineering Data Analysis (using Excel, Matlab and Python)
7. Microprocessor
8. Empowerment Technologies
9. Engineering Economics
10. Statistics for Engineering and Sciences
I.T. Support | Qomunica IT
Solutions
April 2021 – March 2022
Provide support for both hardware and software need in the organization.
Install programs, configure networks, and aid end users.
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours, night, weekend, and holiday shifts.
Performed duties in accordance with all applicable standards,
policies and regulatory guidelines to promote a safe working environment.
Customer Service Representative | Concentrix
september 2019 – august 2020
Maintained customer satisfaction with forward-thinking
strategies focused on addressing customer needs and resolving concerns.
Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Responding to customer queries in a timely and accurate way via phone and email (Zendesk).
On the Job Trainee - Technical
Department| Business Machines Corporation
April 16, 2018 – may 25, 2018
Troubleshooting, repair, maintenance and programming of cash registers.
Setup Computers, POS and Biometrics as requested and needed by clients.
Identified issues, analyzed information and provided solutions to problems.
Maintained excellent attendance record, consistently arriving to work on time.
Skills:
Networking configuration and troubleshooting
Knowledge in windows server (OS versions eq. windows server-----------), virtual machines, and active directories
Knowledge in IOT
Hardware troubleshooting, repair and maintenance
Programming (C, C++, Java, Visual Basic, etc) and mobile development
Microsoft Office (Word, Excel, Powerpoint, etc) and Canva
Verified
