Hi! I am a dedicated and hard-working individual who has a strong background in Customer Service for chat and email.
I have strong written communication skills. I am fluent in English and can collaborate effectively with others, while also being productive when working independently. I am also adaptable and flexible with a genuine enthusiasm for acquiring new skills and knowledge to contribute effectively, making sure that I keep my clients happy with the service I provide.
Here are the skills that I can provide for your business:
• Email and Chat Support
• CRM tool utilization (Freshdesk)
• Order Entry and Fulfillment using Shopify, StarshipIT, and Huboo
• Product Knowledge and Troubleshooting
• Social Media Management via Sprout Social and Statusbrew
• Content Moderation
• Data Entry
• Product Research
• Proficiency in MS Office/Google Docs/Spreadsheets
I look forward to contributing to the success of your business!
