I am a reliable E-commerce Operations, Customer Support, and CRM Specialist with proven experience in Amazon account management, product sourcing, sales support, technical troubleshooting, and GoHighLevel CRM operations. I help businesses improve efficiency, maintain strong store performance, and deliver excellent customer experiences through organized, data-driven processes.
I have supported an Amazon FBA seller by managing daily operations such as inventory monitoring, price tracking, listing optimization, Buy Box and margin analysis, competitor research, and performance reporting using tools like Keepa, Seller Amp SAS, InventoryLab, and Seller Central.
I also worked in a hardware support program connected to Google, handling high-volume inbound and outbound support for trade-ins, refunds, shipping updates, and in-app concerns. I'm known for strong communication, case ownership, efficient follow-ups, and resolving customer issues quickly.
With over a year of hands-on experience as a GoHighLevel Virtual Assistant, I specialize in building and managing end-to-end CRM systems that help businesses automate their processes and close more deals. I design and implement workflow automations, set up pipelines and stages tailored to each client's sales process, and ensure that leads are properly tracked and nurtured from first touch to conversion. My GHL expertise helps business owners save time, reduce manual work, and keep their operations running smoothly in the background.
Core Skills
Amazon FBA Management
Product & Market Research
Inventory & Pricing Analysis
GoHighLevel CRM & Automation
Pipeline & Stage Management
Workflow & Automation Building
Technical & Customer Support
Sales Reporting & Data Analysis
I am detail-oriented, proactive, and committed to helping clients streamline operations, increase productivity, and build long-term business success.
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