Results-driven General Virtual Assistant with 10+ years of experience supporting business operations, administrative workflows, technical support, and cross-functional coordination within enterprise environments including Accenture, Wipro, and EMAPTA. Skilled in calendar and inbox management, documentation, task coordination, customer communication, and process improvement while maintaining high accuracy in fast-paced remote environments. Experienced in handling high-volume requests, managing SLA-driven workflows, and supporting executives, teams, and clients through organized systems and operational efficiency. Proficient in Google Workspace, Microsoft Office, ServiceNow, Jira, Canva, IT security tools, identity access management tools and remote collaboration tools.
