Virtual Assistant | Admin Support |Customer Service | 10+ Years Business Experience | 4+ Years BPO
I bring a rare combination: a decade of running my own online selling business (order fulfillment, customer service, scheduling, record-keeping) plus 4+ years of corporate BPO experience in hospitality, banking, and telecom.
What I can do for you:
*Email & calendar management
*Data entry & record keeping (Google Workspace: Gmail, Docs, Sheets, Calendar)
*CRM management & customer inquiry resolution
*E-commerce order & shipment tracking
*Appointment scheduling
*Handling high call/email volume without dropping quality (managed 60 calls/day and 8 bookings/day)
I recently completed a full VA training program (Dec 2025–Feb 2026) covering admin support, social media management, email marketing, and lead generation, plus AI automation certificates (Make Basics, AI Automation Explorer) — so I can also help streamline repetitive tasks.
Setup: dedicated home office, high-speed internet with backup ISP, working computer and headset with backup equipment.
Availability: Mon–Sat, flexible to US/EMEA/AU time zones.
Open to voice recording submissions for verification.
Portfolio: -----------
Verified