I’m a detail-oriented Virtual Assistant with a strong background in operations, customer support, and contract management. I’ve supported global teams across licensing, deal desk, and CRM workflows ensuring accuracy, compliance, and high customer satisfaction. My experience includes managing inboxes, resolving inquiries, and streamlining administrative tasks using tools like Salesforce, Zendesk, Google Workspace, and Microsoft 365.With certifications in Lean Six Sigma, I bring structured thinking and proactive execution to every task. I thrive in remote environments where clear communication, reliability, and empathy are key to delivering exceptional service.
