Are you seeking a skilled Intake Coordinator and Medical Virtual Assistant (Med VA) with expertise in patient referrals, scheduling, and coordination for behavioral health and home health services? I provide comprehensive support in managing patient referrals, verifying insurance coverage for Medicare, FCC Medicare, Humana PPO/HMO, Aetna, and other major insurers, and ensuring a seamless onboarding process. By efficiently coordinating schedules and follow-ups, I help maintain smooth communication between providers, patients, and caregivers, optimizing both patient flow and client satisfaction.
As a HIPAA-compliant Med VA, I handle sensitive patient data with accuracy using tools like Availity, Axxess, GrowNow, IntakeQ, and Epic to ensure precise EMR/EHR management. Skilled in appointment scheduling, I manage calendars, confirm appointments, and send reminders to minimize no-shows and keep patient care on track. Additionally, I facilitate prescription coordination for specialty medications through CVS Specialty Pharmacy, managing prior authorizations and ensuring timely communication with providers and patients.
Key Skills and Tools:
Patient Referrals and Coordination – Manage patient referrals, collect documentation, and streamline the transition of care.
Scheduling and Calendar Management – Coordinate patient appointments, confirm schedules, and send reminders to ensure timely attendance.
Insurance Verification Specialist – Verify coverage using Availity and Axxess for Medicare, Humana, Aetna, UnitedHealthcare, and BCBS.
Prior Authorization Processing – Handle prior authorizations for specialty medications and home health services, ensuring timely approvals.
EMR/EHR Management – Proficient in Availity, Axxess, GrowNow, IntakeQ, Epic, and SimplePractice for accurate record-keeping.
Telehealth Support – Schedule and manage virtual appointments, send reminders, and coordinate follow-ups.
Client Communication and Follow-Up – Maintain consistent communication with patients and caregivers, providing updates on referral status, appointment scheduling, and care plans.
HIPAA Compliance – Ensure confidentiality and data protection in all communications and record management.
Let me handle your referrals, scheduling, and client coordination so you can focus on delivering exceptional patient care. Ready to streamline your processes with a dedicated Intake Coordinator and Med VA? Let’s connect!
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