Experienced healthcare professional with a strong background in healthcare customer service, medical reception, lead generation, and radiologic technology. Skilled in patient coordination, appointment scheduling, medical records management, and EMR/EHR systems, ensuring accuracy, confidentiality, and efficiency in all healthcare processes.
As a Healthcare Customer Service Representative, handling patient registration, medical and billing records, and appointment coordination while maintaining strict HIPAA compliance and supporting seamless patient care.
As a Medical Receptionist, managing front desk operations, patient registration, scheduling, billing support, and laboratory result release. Also experienced in Radiologic technology, providing diagnostic imaging support, patient care, and accurate reporting. Additionally, gained experience in Lead generation, client outreach, and meeting performance targets.
Highly organized, detail-oriented, and adaptable with strong communication skills and a commitment to delivering excellent healthcare and administrative support in both clinical and virtual environments.
