Results-driven and detail-oriented professional with 10 years of experience in executive assistance, administrative support, operations management, bookkeeping, e-commerce support, and marketing coordination.
Executive & Administrative Assistance
* Experienced Executive Assistant with a strong background supporting CEOs, Presidents, and leadership teams through effective communication, scheduling, and travel coordination (Google Calendar, Doodle, Calendly).
* Skilled in managing workshop, training, and coaching logistics while providing Zoom tech support, handling client communications, and delivering timely reports.
* Proficient in creating professional PowerPoint presentations and drafting business proposals that contribute to securing new clients and strengthening partnerships.
* Adept at streamlining operations by developing SOPs, organizing digital systems/files, and generating tracking reports to enhance team efficiency and onboarding.
* Experienced in delivering prompt, high-quality customer service, handling client correspondence, and managing supplier communication via email and HelpScout.
Bookkeeping & Financial Support
* Experienced in developing automated spreadsheets and financial dashboards with visual charts to track personal/business income and expenses.
* Skilled in creating and managing monthly budgets to support strategic financial planning.
* Proficient in QuickBooks Online and Xero, handling account reconciliations, transaction recoding, payroll journal entries, invoice processing, accounts receivable follow-ups, and vendor payments.
* Strong background in generating accurate financial statements and monthly reports (including 5-way financial reports) to support leadership decision-making.
* Knowledgeable in preparing documentation for 1099 contractor submissions to ensure IRS compliance.
* Collaborative in working directly with accountants to align financial records and ensure overall accuracy.
Marketing & E-commerce Support
* Experienced in designing, managing, and optimizing websites on Wix and Shopify to enhance user experience, functionality, and brand consistency.
* Skilled in creating visually engaging graphics with Canva to maintain cohesive branding across digital and print materials.
* Strong background in developing and distributing newsletter campaigns (Mailchimp/Klaviyo) and social media content to boost engagement and brand awareness.
* Proficient in e-commerce product catalog management, purchase order processing, and listing updates across Shopify and Cin7 Omni.
* Experienced in SEO copywriting (blog posts using GemPages) and managing Google My Business updates to increase organic traffic and local search visibility.
* Skilled in workflow automation using Zapier to streamline processes and support smooth marketing operations.
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