Adrian Basahon, a Patient Care Coordinator from Taguig with nearly 4 years of experience in healthcare BPO. I spent 1 year and 10 months as a Customer Service Representative, assisting doctors with patient eligibility, benefits, claims, appeals, and authorization checks. Currently, I streamline patient scheduling, manage medication refill requests, and facilitate communication with clinics. I'm actively seeking a new role where I can leverage my expertise in healthcare operations and patient support.