I am a dedicated and results-driven Virtual Assistant with over 4 years of experience providing administrative support, customer service, appointment setting, and lead generation for international clients. I previously worked as a Customer Service Representative for 2 years, which strengthened my communication, problem-solving, and client relationship skills. My experience includes B2B cold calling, appointment scheduling, lead research, CRM management, email and calendar management, data entry, WordPress and Linktree management, and content organization. I am proficient in Microsoft Office, Google Workspace, PhoneBurner, VICIdial, Aircall, Zoiper, Skype, and Mailshake, and I quickly adapt to new tools and systems. I am highly organized, detail-oriented, dependable, and committed to delivering high-quality work while helping businesses improve their operations, generate qualified leads, and provide exceptional customer experiences.
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