Hi, I'm Margaret Anne Rotoni.
I have over 13 years of professional experience, including nearly 8 years in the BPO industry as a Customer Service Representative, Sales and Billing Representative, and Technical Support Specialist for telecommunications companies. During the pandemic, I transitioned to remote work and have since worked as a Virtual Assistant, Executive Virtual Assistant, Team Manager, Appointment Setter, and Operations Support Professional.
Throughout my career, I have managed customer inquiries, emails, calendars, CRM systems, administrative tasks, guest communications, project tracking, and team coordination. I have also conducted training sessions, supported real estate operations, managed short-term rental communications, and processed project documentation for solar and EV charger installations.
I am highly organized, detail-oriented, and committed to providing excellent customer service. I take pride in being dependable, adaptable, and proactive in helping businesses stay organized and operate efficiently.
My goal is to become a valuable long-ter-----------mber of a team where I can contribute my skills, continue learning, and help support business growth.
Verified
