AI Operator with 10 years building and leading remote VA operations — including a 60+ person team across 10 functional units. Now operating at the intersection of operations and AI: I design and oversee AI-augmented workflows (Claude agents, n8n/Make/Zapier automations) for legal, SaaS, and content businesses.
Recent work: led a US litigation-firm VA team where I owned the rollout of 4 AI systems — email filing automation, RAG document search, an AI-augmented ClickUp replacement, and an AI-assisted accounting workflow — in partnership with a full-stack developer. Before that, returned to a podcast production company as Chief of Staff to lead operational turnaround across 50 VAs and 10 production teams.
Comfortable owning everything from team builds to system migrations to AI workflow rollouts. SOP-driven, async-first, and fluent across ClickUp, HubSpot, n8n, Make, Zapier, and the Claude/ChatGPT/Gemini ecosystem.
Open to AI Operator and Operations Lead roles — full-time, part-time, or retainer — with US, UK, or AU companies.
