Need help running your online store? I’m here for that.
I work with e-commerce brands to keep things organized and running smoothly behind the scenes. Whether you’re on Shopify, TikTok Shop, or Amazon, I can help with product listings, customer service, orders - pretty much the stuff that keeps your store going.
Here’s what I usually do:
- Write and update product listings
- Answer customer messages and handle returns/refunds
- Track orders and follow up on shipments
- Help with basic content calendars and promo ideas
- Keep listings organized and optimized
- Coordinate with suppliers if needed
I’ve worked with small teams and solo founders, and I get how messy things can get when orders pile up or customers have questions at the same time. I’m quick to learn, easy to work with, and I keep things moving without needing to be micromanaged.
I also have experience with admin tasks like
emails, calendar management, and organizing files - so if you need a hand with that too, I’ve got you.
Let me know if you need help with your store or any admin stuff!
E-commerce Tools I Use:
- E-commerce Platforms: Shopify, Amazon Seller Central, TikTok Seller Center, Shopee, Lazada
- Customer Support Tools: Freshdesk, Proton Mail, WhatsApp, Slack, Microsoft Teams
- Communication & Team Tools: Notion, Google Workspace, Avaya VoIP, Astute Agent CRM
- Shipping & Order Tracking: USPS, UPS, Royal Mail, Amazon Shipping, and 17track.
Admin Support Tools I’m Familiar With:
-
Email & Scheduling: Gmail, Outlook, Calendly
- Video Calls & Communication: Zoom,
Skype, Slack, Microsoft Teams
- Project Management & CRMs: ClickUp, Dubsado, HubSpot, Notion
- Automation & Content Tools: ManyChat,
Otter.AI, Perplexity, ChatGPT
- Expense Tracking: Zoho Expense, Expensify
If this sounds like the kind of support you’ve been needing, let’s talk.
In the meantime, here’s a quick look at my portfolio and resume:
Portfolio: https://
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LinkedIn:
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Verified