Profile Description:
With over 15 years of dedicated experience in the dynamic BPO industry, I am a seasoned professional who has cultivated expertise in leadership, customer support, operational strategy, sales and marketing, and administration. Each chapter of my career has been a deliberate progression toward excellence.
In 2017, driven by a fervent desire to empower my fellow Filipinos in the thriving BPO sector, I took the entrepreneurial leap and founded my own company, specializing in top-notch call center services. However, faced with the challenges posed by the pandemic, I strategically pivoted, opting to close down my business and refocus on the work-from-home setup.
Now, I am thrilled to announce my return to providing an office-based setup through Outsourcelly, my agency committed to delivering exceptional BPO solutions. Our main headquarters is strategically situated in NY, where I lead the team to ensure seamless operations in this vibrant city.
As I navigate the ever-evolving landscape of remote work, I am eager to leverage my wealth of experience and skills to contribute as an invaluable asset to your esteemed company. My commitment to excellence and proven track record in the industry position me as a reliable partner in achieving shared success.
