I am a Financial Crime Prevention and Chargeback Specialist with 18 years of experience supporting customers, investigating disputes, analyzing fraud risks, and delivering operational excellence across financial services, e-commerce, and customer-facing environments.
Throughout my career, I have developed expertise in chargeback management, dispute resolution, fraud prevention, risk assessment, and customer support. I enjoy solving complex problems, identifying patterns and trends, and helping organizations reduce losses while maintaining positive customer experiences.
My strengths include analytical thinking, attention to detail, process improvement, and effective communication with both customers and internal stakeholders. I am currently seeking remote opportunities where I can contribute my experience in financial crime prevention, risk management, chargeback operations, and fraud analysis while continuing to grow professionally in the payments and fintech industry.
Best Regards,
Marikarl
Verified
