Detail-oriented Ecommerce and Digital Operations Specialist with 4+ years of experience supporting ecommerce brands, online businesses, and founders. Specialized in Shopify store management, Kajabi operations, research, and executive assistance that keep teams organized and efficient. Known for being highly organized, reliable, systems-focused, and proactive in maintaining smooth backend operations. Seeking flexible remote roles with ecommerce or coaching businesses.
WORK EXPERIENCE:
1. Operations & Administrative Assistant (Nov 2024 - Present)
• Provide end-to-end administrative and digital operations support for an online coaching business, ensuring smooth day-to-day workflows
• Manage Kajabi backend operations including course content uploads, lesson organization, and basic platform maintenance
• Edit podcast episodes using CapCut and manage podcast publishing and distribution through Libsyn & Youtube
• Coordinate client call scheduling and bookings using Acuity, maintaining calendar accuracy and minimizing scheduling conflicts
• Support inbox management, task coordination, and internal organization to help streamline operations and reduce founder workload
2. Shopify Operations Manager (Jun 2022 - Sep 2025)
• Shopify Management
• Order Management
• Inventory Management
• Customer Service
• Email Marketing using Klaviyo
• Social Media Management & Marketing
Others:
• Curated engaging graphics using Canva
• Light photo editing using Adobe Lightroom
Skills: Administrative Assistance · Customer Service · Klaviyo · Shopify · E-Commerce · Social Media
3. Digital Marketing Research Analyst (Jul 2021 - Jun 2023)
• Conduct detailed research of intended subject matter according to business needs. • Create databases for researches and generate leads based on client's specifications• Qualify research outputs• Data entry, analysis and interpretation
Skills: Data Analysis · Market Research · Research · Data Entry
4. Amazon Product & Keyword Researcher (Jan 2021 - Aug 2024)
• Product Research and Analysis using Helium10 & Jungle Scout
• Graphic Design using Canva
• Data entry, analysis, and interpretation
Skills: Data Analysis · Amazon Listing SEO · Graphic Design · Market Research · Research · Data Entry
4. Social Media Manager (Dec 2020 - Jun 2021)
• Manage client's social media handles
• Graphic design using Canva
• Monitor account insights and implement necessary strategies based on the data
• Data entry & analysis
Skills: Digital Strategy · Social Media · Social Media Marketing · Graphic Design · Communication
