Hi! I’m ----------- Tubay -----------, an experienced Customer Service Representative with a strong background in healthcare support, influencer outreach, and social media engagement.
I currently handle pharmacy customer service for Humana CenterWell Pharmacy (Everise), where I assist U.S.-based patients with prescription refills, order tracking, and insurance coverage. I consistently meet performance metrics such as call quality, accuracy, and customer satisfaction by providing empathetic, professional, and efficient service.
Alongside my CSR work, I also specialize in Virtual Assistance and Social Media Research, helping brands build awareness through influencer collaborations and community engagement. As a Reddit Community Engagement & Content Moderator, I manage multiple accounts, perform karma farming, and maintain compliance with subreddit rules while driving organic growth for e-commerce and dropshipping-related niches.
In addition, I have hands-on experience as an Influencer Outreach Specialist (BootayBag) — researching, contacting, and managing influencer partnerships across Instagram, TikTok, and YouTube. I’m highly proficient in Google Sheets (pivot tables, filters, and data validation) for organizing influencer data, tracking campaign results, and compiling reports.
I’m also creative and tech-savvy, with intermediate skills in Canva, Adobe Photoshop, CapCut, and Adobe Premiere Pro for image and video editing.
If you’re looking for someone reliable, detail-oriented, and adaptable — whether for customer support, data research, or social media assistance — I’d love to help you achieve your goals.
