Hi! I'm Ruferto, an IT professional with hands-on experience as an MIS Assistant, Data Entry Specialist, and Freelance Computer & Network Technician. I provide technical support for computer systems, end users, printers, and network infrastructure, with a strong focus on troubleshooting and delivering reliable IT solutions.
I am TESDA Computer Systems Servicing (CSS) NC II certified and currently studying CCNA Fundamentals to strengthen my networking knowledge. I have knowledge of Microsoft 365, Windows Server, Active Directory, hardware and software troubleshooting, LAN/WAN networking, TCP/IP, DNS, DHCP, SQL fundamentals, and remote technical support.
Skills I can offer:
IT Helpdesk & Technical Support
Windows 10/11 & Windows Server
Active Directory & Microsoft 365
PC Hardware & Software Troubleshooting
Network Troubleshooting (TCP/IP, DNS, DHCP, LAN/WAN)
Printer & Peripheral Support
Remote Desktop & Remote Support
Data Entry (Microsoft Excel & Google Sheets)
Basic SQL & Database Fundamentals
I am detail-oriented, adaptable, and a fast learner with strong analytical and problem-solving skills. I am seeking remote opportunities as an IT Helpdesk, IT Support Specialist, Technical Support, or Data Entry professional, where I can contribute my skills while continuing to grow in the IT field.
