I am an E-commerce Virtual Assistant with experience in Shopify, TikTok Shop, customer support, and data entry tasks. I have worked with order fulfillment processes including order tracking, returns, refunds, and inventory updates.
With a background in customer service (including ESL teaching and hospital reception), I am skilled in handling inquiries professionally, communicating clearly, and managing high-volume tasks under pressure.
I am detail-oriented, reliable, and proactive in ensuring tasks are completed accurately and on time. I am also comfortable using different tools and adapting quickly to new systems and workflows.
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