I am a highly experienced and result-oriented Client/Customer Service Professional with background in Marketing offering more than 15 years of proven history of success providing exceptional guest/customer service. With excellent communication skills, both interpersonal and professional, able to build strong relationships with customers and encourage return -----------anized and familiar with administrative duties. Extensive experience working with other service agents and collaborating to create the best possible experience for guests. A history of succeeding in the service industry while providing unmatched customer service at all times.A synopsis of my key expertise are highlighted below: -Extensive communication abilities, including interpersonal, professional, written, and oral, which helps me convey information clearly and concisely -Attention to detail, critical thinking, decision making, and management experience. -Experienced in handling money responsibly and accurately. -Build relationships with local contacts and vendors, constantly building a base of knowledge to support customers.Furthermore, I am proficient in all Microsoft Office programs, Slack and Asana. I provide exceptional client/customer service by understanding client/customer request, addressing issues and escalations, and ensuring customer ----------- addition to this, I can organize my own time, prioritize workloads, and work to tight deadlines while maintaining high levels of attention to detail. I am also an articulate communicator with organizational and decision making skills along with the ability to remain highly focused and exceptionally productive in fast-paced, demanding settings.Finally, I must mention my high degree of tenacity, my unmatched attention to detail, and my effective presentation and communication skills which am sure will enable me to thrive in a fast-paced environment while coordinating numerous time-sensitive projects.
Verified
