Detail-oriented and highly adaptable virtual assistant with 3+ years of experience supporting US healthcare clients.
KEY RESPONSIBILITIES OFFERED:
• Calendar and diary management for medical professionals
• Patient appointment scheduling, confirmations, and reminders
• Responding to patient enquiries via phone, email, and chat
• EMR data entry and management
• Support billing operations, including claims submission, insurance verification, prior authorization requests, and related tasks.
• Patient follow-up for test results and treatment plans
• Basic Social Media Management
• General administrative support to clinical teams
I’m also an aspiring bookkeeper who is passionate about helping Australian startups and small businesses stay organized and compliant.
I’m currently focused on Xero bookkeeping, learning best practices in bank reconciliation, basic financial reports, and managing transactions.
I’m offering pro-bono bookkeeping services to small businesses as I build my hands-on experience. If you need help setting up Xero, reconciling bank feeds, or preparing simple reports, I’d love to assist! Please send me a message.