I'm ----------- -----------, 26 years of age. I have a Bachelor's Degree in Business Administration Major in Human Resource Management. I have enhanced my interpersonal skills since my course is mainly focused on human relations. I learned how to interview different kinds of people which made me observant and discern the character of the interviewees.
I am hardworking, dedicated, and focused to finish the tasks given to me. I like learning new things to improve myself and be a skillful person. With this pandemic, I d----------- to be productive and make full use of my time by venturing into freelancing in the hope to widen my knowledge, developing new skills, and strengthening the skills I currently have.
At present, I have strong experience in Telemarketing, Social Media Management and Customer Service. I used to manage the Hundred Island Tour Package, and Mac's ----------- Facebook Page from managing posts, engaging with the audience, and answering inquiries. With that, I am very much willing to help your business and enhance my skill with the following services:
1. Administrative support• Data entry• Project management• Transcription• Virtual assistant
2. Social Media Management• Develop and implement social media strategy• Manage and oversee social media content• Measure the success of every social media campaign such as ads and promos• Use social media marketing tools such as Canva, and Hootsuite• Collaborate with marketing, sales, and product development teams• Communicate with industry professionals and influencers via social media to create a strong network
3. Lead Generation• Search prospects' contact details; names, contact numbers, emails, and other significant information for the business• Reach out to prospects via telephone or email
4. Data Entry • Maintain the database, processes customer, and account source documents. • Maintain data entry requirements by following data program techniques and procedures.• Purges files to prevent duplicating of data. • Test customer and account system changes and upgrades by inputting new data. • Secures information by completing database backup.
5. Customer support/ technical support representative• Answer phone calls• Maintain the database such as log calls
Please feel free to contact me if you have any concerns and looking forward to working with you soon!
Best Regards, ----------- ----------- Añonuevo
