Building expertise through constant learning and improvement, dedicated to helping businesses and teams efficiently achieve their goals through skills, expertise, and dedication.
SKILLS AND EXPERIENCE SUMMARY:
Administrative and Management Skills
Leadership & Team coordination
Strategic Planning
Problem Solving and Resourcefulness
Communication and Availability
Detailed-Oriented
Data Entry and Organizing
Tools and Platforms
MS Office/365: Excel, Outlook, PPT & Word
Google (Sheets, Drive, and Calendar)
ERP/MRP Systems - Netsuite, WMS, OMS, SAP & Crystal Reports
Design Software - Canva, CAD & Sketchup
PIM Software - Salsify
CRM - Zendesk (Non-voice Live Agent)
Communication Tools - Teams, Gmail, Outlook, Zoom, Slack & Gmeet
Sales Admin Support
Sales Order fulfillment
Customer Service & Support
Sales Order Processing
Sales Invoice Processing
Sales Quotation
Sales Reporting
Supply Chain Operation:
Production and manufacturing planner
Inventory Demand & Supply: Planning
Inventory Just-in----------- Application
Forecasting / Statistical Tools
Warehouse and Logistic
Purchasing
Process design and improvement
With an onsite and actual job experience in the factory
Multiple E -commerce VA Experience:
Amazon - All around VA Support
Walmart - All around VA Support
Wayfair - Order process, order fulfillment, and Inventory mgmt
Shopify - Order process, order fulfillment, customer support and Inventory mgmt
Main & Major Multiple E -commerce VA
Amazon Seller Central Support - FBM-FBA, Inventory Planner, customer support,
Financial Analyst, and backend support.
Amazon Vendor Central (Sales admin support)
All around VA Support
Financial and Profitability Analysis
Costing, Margin Analysis and Pricing
