Resourceful and results-driven Customer Service Representative with over 5 years of experience in resolving client concerns, managing support tickets, and optimizing customer interactions. Proven ability to handle high-volume inquiries, troubleshoot issues, and support payroll systems using QuickBooks. Skilled in using Google Workspace, Slack, and modern customer support tools to deliver fast and effective solutions. Committed to creating smooth workflows and exceeding client expectations through clear communication and proactive problem-solving.
