Highly organized and detail-oriented Healthcare Virtual Assistant with nearly five years of experience in healthcare administration, billing support, and customer service. Experienced in supporting hospice and home care agencies in California with Medicare billing, eligibility verification, AR follow-ups, and HIPAA-compliant data management. Skilled in remote customer support for US-based clients, managing inquiries, orders, and returns while collaborating via Slack, email, and other communication tools. Proficient in CRM platforms (Richpanel, Shopify), Google Workspace, Microsoft Office, and basic design tools (Canva, CapCut). Reliable, self-motivated, and dedicated to delivering accurate, high-quality support in remote work environments.
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