Logistics professional with 8+ years of experience coordinating international shipments, tracking container movements, and managing shipping documentation. Skilled in working with overseas agents, customs brokers, and carriers to ensure timely, compliant, and cost-effective cargo delivery.
Here's what I can offer:
Handles end-to-end logistics support and all customer support tasks, including but not limited to:
* Coordination of end-to-end logistics operations for air and ocean freight shipments, including booking, carrier rate comparison, pickup/delivery scheduling, and daily shipment tracking.
* Monitoring of shipment status and provide timely updates to customers, ensuring service reliability and issue resolution.
* Preparation, reviewing, and managing Bills of Lading (BOLs), invoices, packing lists, PODs, and customs documentation, ensuring accuracy and compliance.
* Communication with consignee, buyers, shippers, suppliers, carriers, airlines, warehouse operators, and brokers to resolve operational and documentation issues.
* Creation and issuances of customer invoices; monitoring Accounts Receivable to support timely collections.
* Reviewing and validating of carrier invoices, including warehouse, port, and terminal charges, ensuring billing accuracy.
* Maintain logistics databases and generating of operational reports such as shipment summaries and cost-profit analysis.
* Utilization of Microsoft Office and Google Workspace to analyze shipment costs, billing data, and performance metrics.
CORE SKILLS
* International Logistics Coordination
* Container Tracking & Shipment Monitoring
* Freight Forwarding (Air & Ocean)
* Bills of Lading (BOL) & Shipping Documents
* Customs Documentation & Compliance
* Shipping Agent & Customs Broker Liaison
* Logistics Issue Resolution
* Billing & Invoice Coordination
* Microsoft Office & Google Workspace
