I am a proactive, driven, and highly adaptable professional with a solid 10-year track record in customer service, technical support, and virtual assistance. My hands-on experience across diverse industries—ranging from BPO environments to digital marketing and e-commerce—has equipped me with the skills, confidence, and resilience needed to excel in dynamic and fast-paced roles.
With a strong foundation in both voice and non-voice customer support, I’ve consistently delivered exceptional service by combining analytical thinking, problem-solving expertise, and clear communication. I’m comfortable navigating complex technical concerns and resolving client issues with accuracy and professionalism.
In addition to my customer support background, my six years as a Digital Marketing Virtual Assistant and one year supporting Amazon and Walmart dropshipping operations have sharpened my ability to manage tasks efficiently, adapt quickly to new tools, and contribute meaningfully to business growth.
I am goal-oriented, committed, and passionate about producing high-quality work. My diverse experience, paired with my determination to continuously improve, makes me a highly competitive candidate ready to bring value to your organization.
Core Skills & Experience
1 year experience in non-voice BPO (payments & customer service)
4 years experience in voice-based BPO (payments & customer service)
6 years as a Digital Marketing Virtual Assistant
1 year as an Amazon & Walmart Dropshipping Virtual Assistant
Excellent customer service and communication skills
Strong analytical and problem-solving abilities
Fast learner with the ability to grasp new technical concepts quickly
Proven client interaction and issue-resolution expertise
* Email Marketing
* Website Update
*??Facebook group
* Socialmedia Manager
* Admin Task
* Course Creation
* Payment offer creations
Tools and Platform
* Mailchimp
* WordPress
* ClickFunnels
* Go High Level
* Kajabi
* Canva
* FeaCreate
* Hubspot
* Active Campaign
* GoDaddy
* Wix
* Squarespace
* LeadPages
* -----------
* Clickup Keap
* Asana
* Basecamp
* Teachable
* LearnDash
